Claiming police station attendance fee
Providers are still required to provide advice and assistance to clients in custody suites.
Depending on local police practices and their own health concerns, you may not be able to physically attend on those clients.
Should an attendance be made by other means (phone or video), either because of a police force’s contingency arrangements or because current Government safeguarding
guidelines mean you cannot physically, you can claim the Police Station Attendance Fixed Fee appropriate to the location.
A file note should be kept as to the circumstances of the arrangements, confirming both the police and the client were happy to proceed without a physical
attendance.
Providers should claim as usual for the Telephone Advice Fixed Fee as appropriate, but they should not claim for Telephone Advice Fixed Fee and the Police
Station Attendance Fixed Fee for the same matter. A DSCC Reference Number will also be required as normal.