I am also having major issues.

I have been called back, albeit a day later, but have missed the call.

It’s a nightmare trying to speak with someone.

Sent from Natasha's iPhone

On 5 Jul 2024, at 10:25, ashley@ashleysmith.org.uk wrote:



Good morning,

 

I just wondered whether any of firms who use LEAP are having issues with it since the mandatory update and whether anyone has found any solutions? We have tried to contact leap with no success.

 

It will not allow us to do the mandatory update and just fails at the last moment and then when we try to click the icon it says ‘shortcut has been deleted’.

 

The web version, when we try to select legal aid says error – cannot save and so we are unable to allocate a UFN.

 

Any suggestions / solutions would be greatly appreciated.

 

Kind regards,

 

Ashley Smith & Co Limited

Registered Office

Romer House

132 Lewisham High Street

SE13 6EE

  

Tel:  020 8609 6711/6710

 

 

 

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