Hello all,

 

We have also been told by DWP that they will no longer provide NINO’s

 

I have emailed the DWP Operations Leader to ask why this has suddenly changed since we have been doing this for years. 

 

They initially told us that we should use Find your National Insurance number - GOV.UK

 

I responded saying that is an online service for clients to personally access which is impossible if, like most of our clients, they are in custody, homeless or have no internet access!

 

They responded that they were liaising with HMRC and would hopefully be able to provide an update in due course.

 

I have also raised it with our Contract Manager who is looking into it so perhaps if other members do this also we may be able to obtain a fix.

 

Kind regards

 

Theresa

 

Theresa Gerald

 

Solicitor I Partner | ITN Solicitors

 

Phone : 020 3909 8100 

Email : tgerald@itnsolicitors.com

CJSM : theresa.gerald@itn.cjsm.net

 

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From: members@mail.lccsa.org.uk <members@mail.lccsa.org.uk> On Behalf Of Monika Wesolowski
Sent: 20 February 2025 5:53 PM
To: members@mail.lccsa.org.uk
Subject: National Insurance Number

 

Good afternoon All

 

Does anyone know how to find out a client’s national insurance number?

 

We used to contact the DWP, but they’ve now informed us that they are no longer allowed to disclose it to us, and we have to go through HMRC.

 

They’ve suggested using the CA5403 form, which apparently has to be posted.

 

I’m hoping someone here might know of a quicker way.

 

Thank you

 

Monika Wesolowski

 

Foresters Solicitors Limited

Suite 19 East London Office Centre

80-86 St Mary Road

Walthamstow

London  E17 9RE

 

T:  020 8521 5999

 

Foresters Solicitors Limited is registered in England and Wales, with registered office at Suite 19 East London Office Centre, 80-86 St Mary Road, London E17 9RE. Company Number 6650930. Director: John Yiannourides. Consultants: Joe Mensah-Dankwah and Alan Hardy Boulton,.  This firm is authorised and regulated by the Solicitors Regulation Authority.

 

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Foresters Solicitors Limited is registered in England and Wales, with registered office at 155 Hoe Street London E17 3AL. Company Number 6650930. Directors: Joe Mensah-Dankwah, Alan Hardy Boulton, John Yiannourides. This firm is authorised and regulated by the Solicitors Regulation Authority.

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