Dear all,

 

Apologies for those on multiple lists receiving this twice.

 

Please see below latest information from the LAA.

 

Casey Lee Jenkins

Legal Executive Advocate

MK Law Solicitors

 

Mobile: 07849 631811

Office: 0208 692 2694

CJSM: casey.jenkins@mklaw.cjsm.net

 

Unit 13, 224 Shoreditch High Street, London E1 6PJ

                                                                                                                                                                           

 

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Registered Office: 46 High Street, Bromley BR1 1EA

T: 0208 692 2694   (All Offices – 24 HOURS) / Website: www.mk-law.co.uk

Enquiries Contact: Info@mk-law.co.uk

 

City office: 154 - 160 Fleet Street, LONDON, EC4A 2DQ

 

MK Law Solicitors Limited T/A MK Law /Company Registration Number: 06969519

  

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From: Legal Aid Agency <legalaidbulletin@labulletin.org.uk>
Sent: 22 May 2025 17:22
To: admin@lccsa.org.uk
Subject: Update on LAA Portal availability

 

 

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 22 May 2025  

 

Dear Provider,

 

Further to yesterday’s update, I would like to share the latest incident related updates that are available.  

 

This week, we have been focussed on strengthening our systems and planning to return them to operation, while putting into operation contingency for applications to minimise impact on clients.  

 

The payment run will be with providers on Tuesday 27 May as usual, including any bills which had been approved by the 16 May. We will also accelerate the payment for the monthly legal help and crime lower submissions for April, which will be received by providers on or before the 29 May.

 

Systems access

 

Please note that LAA online services are offline and unavailable to both internal and external users.

Our technical teams have been working around the clock to allow us to run our normal operations. We will continue to provide you regular updates on progress.

 

Crime billing

If we are able to process crime higher bills next week we will inform you as soon as possible.  If this is not possible, all our efforts will be focused on ensuring there is a viable contingency in place to maintain provider cashflow (solicitors and barristers). CCCD remains available so please do continue to submit claims there.  We have already communicated contingency arrangements for CRM4s, CRM5s and CRM7s.

 

Civil billing

 

CCMS is likely to remain unavailable into next week. We understand the particular importance of access to billing systems and contingency for these,  and are in the final stages of developing a contingency scheme. We will you update you on details of this early next week.  

   

A Legal Aid Agency cyber-security incident GOV.UK page has been created to offer a dedicated space where you can find all the latest updates and details of contingency processes. This page will be updated regularly so please do check in there as helpful.  

 

I would like to reassure you that addressing the needs of legal aid providers to access our billing processes is of the highest priority for us. Thank you again for your continued patience and understanding while we work through the recovery following the data breach.

 

Yours sincerely,

 

 

Alistair Adan

Head of Case Management

Legal Aid Agency



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