This is a great piece by Greg Foxsmith
https://www.lccsa.org.uk/84450-2/
What makes me laugh, cry and be angry is that there is overwhelming evidence that the courts aren’t open properly for business during the normal working hours that they are supposed to.
No one answers the phone, emails are frequently met with an automated reply promising a reply within 5-7days, which never comes, wow the electronic system is really benefitting us, that is much quicker than when we just used the plain
old postal system
And what about engagement etc, well done Greg
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